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Field Services Technician – BOM Sydney, Melbourne & Hobart

AHA Services - 27 October, 2022

CLOSING DATE:   ASAP, no specific end date

 

JOB REFERENCE NUMBER

several

CLASSIFICATION

APS Level 3 (Technical Officer Level 2)

GROUP

Data and Digital

PROGRAM

Observing Systems & Operations

LOCATION

Sydney, Melbourne, Hobart

STATUS

Non-Ongoing (6-12 months depending on location) with options to extend

WORKING HOURS

Full time (Work from home and flexible work conditions may be considered in line with operational requirements)

SALARY RANGE

$61,265 to $71,702 plus an additional 15.4% superannuation

CLOSING DATE

ASAP, no specific end date

APPLICANTS

Australian Citizenship – see Eligibility Requirements

CONDITIONS

Successful applicants required to hold a current Australian driver’s licence

CONTACT OFFICER

Alex Bewsher, Sydney Hub Manager
Phone 0409786120
Email: Alex.Bewsher@bom.gov.au

 

Ben Gillson, Melbourne Hub Manager
Phone 0437 130 435
Email: Ben.Gillson@bom.gov.au

 

Patrick James, Hobart Hub Manager
Phone 0477 494 873
Email: Patrick.james@bom.gov.au

ABOUT US

The Bureau of Meteorology is one of the few organisations that touches the lives of all Australians and all Australia, every day.  The Bureau works across Australia and remote islands, providing services from the Antarctic to beyond the equator, and from the Indian Ocean to the Pacific.

We are Australia’s national weather, climate and water agency, in the Climate Change, Agriculture, Water and Environment portfolio of the Australian Government, operating under the authority of the Meteorology Act 1955 and the Water Act 2007.  We provide data, information, knowledge, insight and wisdom to help Australians prepare and respond to the realities of their natural environment, including droughts, floods, fires, storms, tsunami and tropical cyclones.

Our products and services include observations, forecasts, analysis and advice covering Australia’s atmosphere, water, oceans and space environments.  We undertake focussed scientific research in support of our operations and services. Through regular forecasts, warnings, monitoring and advice, we provide one of Australia’s most fundamental and widely used public services.

We have strong relationships with our customers, partners and stakeholders in Australia, including the Australian Community and the emergency services sectors, all-levels of Government, and focus sectors including aviation, agriculture, energy and resources, national security and water.

 

WORKING AT THE BUREAU

The Bureau represents a dynamic and exciting opportunity. A role with the Bureau involves:

 

POSITION OVERVIEW

We are seeking an enthusiastic and qualified Electronics, Electrical or Instrumentation technician or engineer, ideally with previous field experience.

Experience in Flood monitoring and hydrography is advantageous.

 

Who are you?

You have an appetite for working in remote locations as a willingness to travel is essential.

You are a suitably qualified team player who likes to get hands-on in the field, and the prospect of seeing many parts of Australia excites you.

 

Who are we?

The Sydney, Melbourne and Hobart Observing Operations Hub is the Bureau of Meteorology’s premier technical operations centres.

Staff based at the Operations Hub travel far and wide utilising 4WD’s, plane’s, and helicopters to maintain service delivery within the various instrumentation networks. This includes:

  • Doppler Rain Radars
  • Automatic Weather Stations (AWS)
  • Sea Level Monitoring Stations
  • Wave Buoys
  • Satellite ground reception and space weather instruments
  • Wave height buoys
  • Flood warning / rainfall monitoring systems
  • Communications, telemetry and instrumentation systems

We are part of a national maintenance workforce and there is every likelihood of travel to other parts of Australia on occasion to support the eight Hubs around the country.

We offer specialised, in-house competency-based training on all our equipment and will ensure you have the necessary tools and skills to undertake this work.

We strive to deliver exceptional customer service, as we engage with stakeholders, contractors, support staff and the Australian public.

We promote a diverse and inclusive workplace culture that prioritises the health, safety and wellbeing of all our staff.

You will report to and be mentored by a Team Lead within the Operations Hub.

 

ROLE RESPONSIBILITIES

The responsibilities of the role include but are not limited to:

Maintenance & Operations: Undertake routine and detailed operational diagnostics, fault finding, repair and return to service of field equipment. Verify the performance of meteorological instruments against calibrated reference standards. Support recording and reporting observations from meteorological systems. Undertake site inspections and document the meteorological exposure and maintain associated records.

Asset and Service Management: Support a strong asset management culture and consistent usage of enterprise asset management system (Maximo) to accurately record asset information, asset performance and issue stakeholder communication. Adhere to service management processes based on the ITIL framework and work to meet service level targets for maintenance completion and outage restoration response times.

Documentation & Record Keeping: Prepare operational and technical maintenance reports and associated documentation. Undertake administrative tasks such as finance reconciliations, procurement, inventory records, stores and stock control.

Travel: Travel away from your home base by air, sea and road, will be required to support operations.

Data Quality: Manage Observation network data quality through remote monitoring. Diagnose and triage faults within the Observations networks as they arise.

Liaison and Representation: Liaise with various internal and external stakeholders at the appropriate level and represent the Bureau in a professional manner in accordance with Australian Public Service values and Code of Conduct. Support response to queries on observing assets in your area of responsibility and provision of asset information and data.

Quality Management: Participate in ensuring the quality and effectiveness of products and services and the ongoing development, implementation and continual improvement of the quality management system to achieve and maintain the ongoing certification of compliance with the ISO 9001 quality management Standard.

Other Relevant Duties: Undertake other relevant Hub, station, field and business duties as required, such as new site selection, installations, decommissioning of assets, project support and work package delivery.

Compliance: Comply with all relevant legislation, policies, procedures and guidance in the course of your work.

Diversity & Inclusion: Understand and promote an inclusive environment that respects and values diversity and complies with the Diversity and Inclusion Statement of Commitment.

WHSE: Comply with all Bureau work, health, safety and environment policies and procedures, and take reasonable care for your own wellbeing and that of your team members, other employees, contractors and visitors who may be affected by your conduct.

 

SELECTION CRITERIA   

The Bureau encourages applications from all suitably qualified candidates. Applications will be considered based on alignment with selection criteria, which have been matched to the APSC Work Level Standard and Integrated Leaderships Systems for APS Level 3 positions.

  1. Demonstrates Relevant Skills and Expertise
  • Demonstrated electronics, electrical, communication or instrumentation skills or another relevant technical field, relevant to the operations of a geographically dispersed automated observing network, including equipment maintenance, asset management and data quality.
  • Demonstrated willingness to travel regularly overnight using multiple modes of transport.
  1. Achieves Results
  • Responds positively to change.
  • Takes responsibility for managing work projects, balancing workload with competing priorities.
  • Applies and builds professional expertise.
  1. Supports Productive Working Relationships
  • Nurtures internal and external relationships.
  • Listens to, understands and recognises the needs of others.
  • Values individual differences and diversity.
  1. Supports Strategic Direction
  • Supports shared purpose and direction.
  • Harnesses information and business opportunities.
  • Shows judgement and common sense.
  1. Diversity & Inclusion and Work, Health, Safety & Environment (WHSE)
  • Shows commitment to workplace health, safety and wellbeing.
  • Commitment to Diversity and Inclusion.
  • Demonstrates commitment to environmental sustainability.

Mandatory Requirements:

A Certificate III (AQF Level 3 or above) electronics, electrical or Instrumentation preferred from an Australian educational institution, or a comparable overseas qualification, which is appropriate to the duties, OR Relevant experience and training, which enables the employee to competently perform the duties at this level, OR Other comparable qualifications, which are appropriate to the duties

 

  • Current Australian Drivers Licence

Desirable Competencies:

Applicants should hold or have capability to acquire

  • Electrical Test and Tag
  • Working at heights
  • National Restricted Electrical Licence (NREL)
  • Flood monitoring and hydrography experience

Please include details of your qualifications/competencies with your application

 

MERIT POOL

The selection process will establish a merit pool that may be used to fill similar positions within 18 months.

 

COVID-19 RESTRICTIONS

We understand there are unique and evolving challenges due to the current COVID-19 pandemic. The Bureau is responsive and making changes to ensure the safety of all candidates and our team.

 

ADDITIONAL INFORMATION

To find out more about the employment conditions at the Bureau, please refer to the Bureau of Meteorology Enterprise Agreement 2018.

 

HOW TO APPLY

Email your application to the relevant Hub manager for the city of interest. Your application will consist of resume, contact details for two referees and a cover letter addressing the selection criteria, and considers the:

  • position overview
  • job responsibilities

The Bureau is an equal opportunities employer. We will support applicants with disability through our RecruitAbility Program and will provide reasonable adjustments such as access, equipment and other practical support at relevant stages of the recruitment process.

We recognise the need for our workforce to reflect the community we serve and provide an inclusive environment that respects and values diversity and is described in our Diversity and Inclusion Statement of Commitment. We strongly encourage qualified applicants from diverse backgrounds to apply.